- Complete selection of RTG slots, table games, video pokers, and specialty games
- 24/7 dedicated support team through live chat, US toll-free phone, and email Secured
- Full independent audit certificate not available to the public
- International players may be charged for phone support
About Cherrygold casino
Cherry Gold Casino is a 200-game online casino that provides slots, video poker, table, and specialty games all powered by RealTime Gaming. The entire casino is fully transferable to smartphones or tablets.
Although Cherry Gold is rumored to be licensed by the Curaçao e-Gaming Commission, there is no mention of it nor link to any official filing available on the homepage
Cherrygoldcasino.com launched back in 2004 but re-launched in 2011 after some internal operational changes. It accepts US players as well as customers from most global locations. But anyone from Belarus, Costa Rica, India, Israel, Poland, the United Kingdom, and Ukraine are prohibited from registering.
Even though the casino is relatively small, it offers a top-notch variety. You can’t find video poker and specialty games everywhere, so you’re in luck. The Bitcoin option is beneficial for Americans looking to use the services, and promotional offers that change monthly keep things fresh for loyal players who return time and again.
Cherry Gold should receive high marks for having a department that’s reachable through three methods – live chat, email, and phone. It also provides 24/7 services with responsive agents. The only downside was that our interaction was left hanging with only partial information provided. We didn’t receive an answer to a follow-up question and the response we did receive was a cut-and-paste that didn’t thoroughly address the situation.
This is the area that will make or break it for many players. Banking is only conducted using credit and debit cards or Bitcoin. The Bitcoin addition is a benefit for US-based players who rely on cryptocurrency for online gambling as it’s the only “sure thing.” But for others, prepaid and e-wallets would be helpful, as they’re commonly used online. The most significant detriment to the financial end of things, though, is the $150 minimum withdrawal requirements. It’s just way too high and doesn’t accommodate casual bettors who enjoy investing only a few dollars here and there.
Software and Table Games
The casino is relegated to RealTime Gaming only, so it’s not as diverse as it could be if other software providers were included. Many of today’s betting sites use a dozen or so companies to bump up their volume as well as add some more diversity and choices for players. With limited resources, the operator still put forth a decent variety covering video poker and specialty games as well as slots and tables.
Cherry Gold Casino may be an ok looking casino at first glance, but I have some serious concerns regarding much of the site’s operations. Emails from the wrong casino, reset password links that didn’t work, the tiny weekly withdrawal limits, and the tale of a player being barred and refused payment all combine to leave me with a less than adequate feeling of trust. Add to that the multiple links to the Affactive group of casinos and the alarm bells are well and truly ringing here. This makes it impossible to recommend this casino to our readers.